At North-West Counselling we value you and your views. We regularly audit our processes and ask you for your opinions on how we can improve our services. By speaking to our clients, and more importantly by listening to them, we strive to be the best in our field. Click the link below to tell us your how we can improve our services.

Send us your comments and/or suggestions

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We change so that you can.

As part of our strategy to continually improve our services we ask all our clients to complete a short feedback form to rate their experience out of 10. We value your feedback. Not only does it help us fix things that you don't feel we do right, but it also has led to the introduction of many new services which you have suggested to us that you could benefit from, some of which are listed below.

Here are some of testimonials from clients we have helped. Please note that consent is always obtained before we publish testimonials in accordance with our Confidentiality policy.

“Our relationship had been in serious trouble for some time. Communication had broken down and the arguments were having an effect on the children. Going to Northwest Counselling and speaking to an experienced relationship counsellor helped us to discuss the issues that we couldn’t talk about at home. Our relationship is now back on track and the future looks brighter.”


"My GP had referred me to see a counsellor at Northwest Counselling as I had been suffering from depression for over a year. I made the appointment and although I found the sessions initially challenging my thinking began to change and within weeks my mood began to lift. Life today has new meaning and I now look forward to what each day will bring."

More testimonials